CZone Software India Pvt Ltd (‘CZone’, ‘we’, ‘us’ or ‘our’) is committed to protecting the privacy and personal data of every individual who interacts with our business. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, how long we keep it, and what rights you have over it.
This policy applies to all visitors to our website (onrevel.com/czone), to individuals who contact us by phone or email, and to clients, prospective clients and training participants who engage with CZone’s services.
1. Who We Are
CZone Software India Pvt Ltd is a software consulting and talent development company incorporated in India, with offices at:
Bangalore (HQ): No.694/1, 2nd Floor, 9th Main 25th Cross, HSR Layout, Sector 7, Bangalore – 560102, India
Hyderabad: F No 410, Rolin, Street No 2, Czech Colony, Sanathnagar I E, Balanagar, Hyderabad – 500018, India
CZone is an affiliate of Revel Consultants LLC, McKinney, Texas, USA, which manages our United States business operations.
For all privacy-related enquiries, contact us at: contact@czonesoftware.com
2. What Personal Data We Collect
We collect personal data in the following ways:
2.1 Data you provide directly
• Name, email address and phone number submitted via our website contact form
• Name, job title, company name and contact details provided when enquiring about our services
• Name, email address and professional background provided when applying for training programmes or job openings
• Business card or contact information exchanged at events or meetings
2.2 Data collected automatically when you visit our website
• IP address and browser type
• Pages visited, time spent on pages and links clicked
• Referring website or search query that brought you to our site
• Device type (desktop, mobile, tablet)
This data is collected via cookies and web analytics tools (see Section 7 for details on cookies).
2.3 Data we receive from third parties
• Contact details provided by business referral partners or affiliates including Revel Consultants
• Publicly available professional information from LinkedIn or company websites, used for sales outreach
3. How We Use Your Personal Data
We use your personal data only for the following purposes:
• To respond to your enquiry or service request
• To provide consulting, implementation or training services that you or your organisation have engaged us for
• To send you information about CZone services, events or insights where you have consented or where we have a legitimate business interest in contacting you as a potential business client
• To process job or training programme applications
• To fulfil contractual obligations under a signed agreement with your organisation
• To comply with applicable legal and regulatory obligations in India, Singapore or any other relevant jurisdiction
• To maintain and improve our website and services
We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.
4. Legal Basis for Processing
We process your personal data under the following legal bases:
• Contractual necessity — to perform a contract you have entered into with us or to take steps at your request prior to entering into a contract
• Legitimate interests — for sales and marketing outreach to business contacts, for website analytics, and for improving our services. Our legitimate interests are balanced against your rights and we do not override them
• Consent — where you have specifically consented to receiving marketing communications or to the use of non-essential cookies
• Legal obligation — where processing is required to comply with Indian, Singaporean or other applicable law
5. Who We Share Your Data With
We do not sell your personal data to third parties.
We may share your data with the following categories of recipients:
• Revel Consultants LLC (USA) — our affiliated entity, for the purpose of coordinating client engagements that involve both organisations
• Zoho Corporation — we use Zoho CRM to manage client and prospect records, and Zoho Mail for email communication. Zoho Corporation’s privacy policy is available at zoho.com/privacy.html
• Cloud hosting and IT service providers — who host our website and systems. These providers are bound by data processing agreements
• Professional advisers — including lawyers and accountants, where necessary
• Regulatory and law enforcement authorities — where required by law or to protect our legal rights
Where data is shared with organisations outside India, we ensure appropriate safeguards are in place, including standard contractual clauses or adequacy decisions where applicable.
6. How Long We Keep Your Data
We retain personal data only for as long as is necessary for the purposes set out in this policy, or as required by applicable law.
• Website enquiry data (contact forms): 3 years from the date of your last interaction with us
• Client and project data: 7 years from the end of the engagement (for tax and legal compliance)
• Job and training applications (unsuccessful): 12 months from the date of application
• Marketing contact records: Until you withdraw consent or object to processing, or 3 years from last engagement
• Website analytics data: 26 months (standard Google Analytics retention period)
After the applicable retention period, data is securely deleted or anonymised.
7. Cookies and Website Analytics
Our website uses cookies — small text files placed on your device — to enable website functionality and to analyse how visitors use the site.
7.1 Types of cookies we use
• Strictly necessary cookies — required for the website to function (e.g. session cookies, security cookies). These cannot be disabled.
• Analytics cookies — used to understand how visitors interact with our site (e.g. Google Analytics). These are only placed with your consent.
• Functional cookies — used to remember your preferences (e.g. language selection). These are only placed with your consent.
7.2 Managing cookies
When you first visit our website, a cookie consent banner will ask for your consent to non-essential cookies. You can change your preferences at any time by clicking the ‘Cookie Settings’ link in the website footer.
You can also control cookies through your browser settings. Note that disabling cookies may affect some website functionality.
8. Your Rights
Depending on your location, you may have the following rights in relation to your personal data:
India (DPDP Act 2023): Right to access data, right to correction, right to erasure, right to grievance redressal
Singapore (PDPA): Right to access data, right to correction, right to withdraw consent, right to data portability
European Union / UK (GDPR): Right to access, rectification, erasure, restriction, portability, objection and withdrawal of consent
To exercise any of these rights, please contact us at contact@czonesoftware.com with the subject line ‘Data Rights Request’. We will respond within 30 days.
You also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
9. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction or alteration. These measures include:
• Encrypted data transmission (HTTPS) on our website
• Access controls limiting who within CZone can access personal data
• Use of Zoho’s enterprise-grade cloud infrastructure with built-in security controls
• Staff awareness of data protection obligations
Despite our best efforts, no transmission over the internet is completely secure. If you believe your data has been compromised, please contact us immediately at contact@czonesoftware.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available at onrevel.com/czone/privacy-policy/. We will notify active clients of material changes by email.
11. Contact Us
For any questions, requests or complaints about this Privacy Policy or our use of your personal data, please contact:
CZone Software India Pvt Ltd
Email: contact@czonesoftware.com
Phone (India): +91 73860 31488
Phone (Singapore): +65 8836 9744
Address: No.694/1, 2nd Floor, 9th Main 25th Cross, HSR Layout, Sector 7, Bangalore – 560102, India